Career within the Tourism and Hospitality Industry can vary greatly depending on the kind of establishment you work in, the size of the organisation and what services they provide, you will be able to explore many different career paths.
Every establishment requires managerial staff to oversee the general operations from financial management, marketing and digital, human resources and administrative roles.
Restaurants, catering and eateries are hugely dependent on the people doing the cooking, slicing and dicing. Chefs, sous chefs, cooks, and kitchen staff are much sought after individuals for their specialist skills as well as front of house staff with good customer care. Larger restaurant chains also employ business managers, financial, human resources and marketing staff. Bars, pubs and clubs require staff to do the active bar work, but many managerial positions are also available.
Larger chains are also likely to provide various options for careers in promotions and events organisation. Conferences and cultural events require hospitality staff to ensure they run smoothly, from customer service representatives to promotional teams and bar staff. The tourism industry incorporates many of the same careers as the hospitality industry.
People who work in travel agencies and tourist information centers provide valuable services, which facilitate people’s holiday experiences. Their specialist knowledge of certain areas is greatly important in helping people to make the most of their free time in new places. Admittedly, the internet and travel literature are becoming increasingly popular alternatives to dealing with people face-to-face in these kinds of establishments. However, if people want a slightly more personal touch when planning their adventures, these valuable staff members are there to help.
Tour operators, tour guides, holiday reps and staff who work at tourist attractions all help people to make the most of their experiences. These kinds of roles are also especially important within slightly more extreme areas of tourism, such as adventure sport holidays, where people with specialist skills, and safety and technical knowledge are required.
Passenger services are another important part of the tourism industry. Air cabin crews and customer service staff on trains, ferries, cruise ships and coaches are essential for helping people’s trips be as comfortable and enjoyable as possible.
So careers in hospitality and tourism are definitely not always your average nine-to-five office job.
Understandably, there are also many other opportunities available within the industry, the below is only a small selection of careers available:
- Restaurant staff
- Bar staff
- Kitchen assistants
- Customer service staff
- Entertainment organisers
- Marketing and Promotion
- Human Resource
- Ticketing Office
- Conference and Events Planners
If what you’ve read has caught your attention then hospitality and tourism could be the industry for you.