We are looking for an organised Venue Manager to handle the operations and maintenance for the National Outdoor Centre.
Plas y Brenin, The National Outdoor Centre, is the UK’s home of true adventure. It is the place for everyone to come and discover new outdoor sports, improve their performance and have great adventures across a range of activities including climbing, hiking, kayaking, canoeing and biking.
Offering more than 200 courses to suit all abilities and interests, we welcome school groups, families, friends and individuals – from complete beginners to enthusiasts wanting to learn new skills, to those looking to gain the qualifications they need to work in the outdoor sector.
Skills and Experiences
Salary: £30,000 – £35,000 per annum, depending on experience.
We are looking for an organised Venue Manager to handle the customer experience, hospitality and day-to-day maintenance functions for the National Outdoor Centre. In this role you will be required to oversee the day to day running of PYB, liaise with corporate clients, event managers and the general public, and coordinate logistics. You will also be required to manage the maintenance of the venue.
To be successful you should demonstrate excellent problem-solving abilities and strong leadership skills. You will be able to anticipate all logistics and requirements for courses, experience days, and larger events. You’ll show exceptional organizational and interpersonal skills and ensure the venue generates surplus for the organisation.
As Venue Manager you will be overseeing the daily management of the facility and staff members working at a venue to make sure all customers have a positive experience during their stay and directing the services offered at the venue, such as activities, conferences, meetings and events. You will be the ambassador for the guest journey and ensure brand values and service behaviours are delivered consistently in a professional and friendly environment. Responsible for making sure that all areas of the venue environment run smoothly and work together successfully. It should be natural for you to give direction to the hospitality teams who are passionate and dedicated in delivering exceptional guest experiences. The role requires a hands-on approach and you will improve standards, have attention to detail and be commercially minded with a vision to improve profits and support marketing campaigns. You will be a foodie and have passion, flair and imagination in developing our catering offer and guest stay.
More information about the role, and what makes Plas y Brenin a great place to work, can be found below.
To apply, send a CV and covering letter to firstname.lastname@example.org. The deadline for all applications is midnight on Sunday 2 May.